Operational Support Analyst

University of Arkansas System

$25ph; not specified; not specified
Duplicate record resolution
Review tickets
Verify documentation
The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution

Job Summary

  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This position will also support operational and hygiene tasks such as customer changes, org studio, unassigned tasks, and other duties as assigned.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • duplicate record resolution
  • review tickets
  • verify documentation
  • customer changes
  • org studio
  • unassigned tasks

Nice-to-have

  • creative thinking
  • manage own time
  • work independently from home

Key Requirements

  • 30 hours undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large volumes of data
  • Proficient Excel, Access, or SAS

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter