Site Lead

JLL

Mumbai, MH, India
Soft services operations management
Vendor and contract management
Quality control and service excellence
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.
  • The Site Lead will oversee daily delivery of all soft services including cleaning, catering, reception, and grounds maintenance while managing vendor relationships and ensuring quality standards.
  • The role includes managing budgets, driving sustainability programs, enhancing workplace experience, and fostering a culture of teamwork and service excellence.

Matching Summary

JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.

Skills & Requirements

Must-have

  • Soft services operations management
  • Vendor and contract management
  • Quality control and service excellence
  • Health, safety, and hygiene compliance
  • Budget and cost management
  • Workplace experience and hospitality
  • Staff and team management

Nice-to-have

  • Integrated facilities management experience
  • Sustainability and waste management initiatives
  • Customer service mindset
  • Continuous improvement initiatives
  • Teamwork and accountability culture

Key Requirements

  • Bachelor's degree preferred
  • 5-7 years facilities management experience
  • Experience managing multiple service contracts
  • Experience in commercial office or hospitality settings
  • On-site work in Mumbai
  • 48 scheduled weekly hours

Work Rights

Not specified

Tailored Resume

Cover Letter