Service Advisor

Mesquite Kia

Mesquite, TX, United States
On-site
Liaison between customer and technician
Understanding customer needs
Communicating repair needs
Mesquite Kia is seeking a Service Advisor to facilitate automotive services and repairs, acting as a crucial liaison between customers and technicians. The ideal candidate will have prior experience in a similar role, strong customer service skills, and a basic mechanical understanding of vehicles

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Mesquite Kia is seeking a Service Advisor to facilitate automotive services and repairs, acting as a crucial liaison between customers and technicians. The ideal candidate will have prior experience in a similar role, strong customer service skills, and a basic mechanical understanding of vehicles.

Skills & Requirements

Must-have

  • liaison between customer and technician
  • understanding customer needs
  • communicating repair needs

Nice-to-have

  • exemplary customer service focus
  • team player mentality

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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