Retail Customer Service Specialist

DICK'S Sporting Goods

Brick, NJ, US
Base: $15.50 - $24.25 ph; bonus/equity: not specif...
Not specified (assumed in-store based on job responsibilities)
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Brick, NJ, tasked with enhancing customer experiences through exceptional service and product knowledge. The role emphasizes teamwork, accountability, and creating an inclusive atmosphere while performing various front-end operations

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • Team members must uphold company merchandising standards and assist managers with department scheduling and workflow direction.
  • The role requires the ability to stand for extended periods and lift items weighing between 15 to 35 pounds occasionally.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Brick, NJ, tasked with enhancing customer experiences through exceptional service and product knowledge. The role emphasizes teamwork, accountability, and creating an inclusive atmosphere while performing various front-end operations.

Salary

Base: $15.50 - $24.25 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Product knowledge and sales support
  • Physical ability to lift 15-35 lbs

Nice-to-have

  • Prior retail or cashier experience
  • Inclusive and diverse workforce mindset
  • Collaborative team player attitude
  • Action-oriented decision making
  • Training new teammates on programs

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to perform repetitive motions for up to 2 hours
  • Compliance with safety and loss prevention policies

Work Rights

Not specified

Tailored Resume

Cover Letter