Issrrn000690 - Infra Tech Support Practitioner Copy 01

Accenture

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Service level agreements
Incident and outage resolution
Production systems availability
** Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution in a collaborative environment. The ideal candidate should possess a Bachelor’s degree and demonstrate beginner-level skills in service desk management, problem-solving, and communication. **

Job Summary

  • Ensure production systems are available and operating according to defined Service Level Agreements.
  • Drive incident and outage resolution and maintain clear communication throughout the process.
  • Join us in creating a positive impact and growing your skills in a welcoming and dynamic setting.

Matching Summary

Match Score: 75

** Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution in a collaborative environment. The ideal candidate should possess a Bachelor’s degree and demonstrate beginner-level skills in service desk management, problem-solving, and communication. **

Skills & Requirements

Must-have

  • Service Level Agreements
  • incident and outage resolution
  • production systems availability
  • disaster recovery procedures
  • data retention practices

Nice-to-have

  • intermediate problem solving skills
  • beginner communication skills
  • intermediate organizational skills
  • beginner analytical thinking
  • intermediate customer service orientation

Key Requirements

  • Beginner proficiency in Service Desk Management
  • 0 years of experience
  • Bachelor's Degree in relevant field

Work Rights

Not specified

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