Customer Service Support Specialist - Ts/sci With Polygraph

General Dynamics IT (GDIT)

Bethesda, MD, United States
Base: $108,800 - $147,200; bonus/equity: not speci...
Fully remote
Tier 1 and tier 2 it support
Mission it systems and networks
Strong customer service and problem solving
Transform technology into opportunity as a Customer Service Support Specialist with GDIT

Job Summary

  • Transform technology into opportunity as a Customer Service Support Specialist with GDIT.
  • As a Support Specialist you will help ensure today is safe and tomorrow is smarter.
  • GDIT offers employees full flex work weeks where possible and a variety of paid time off plans.

Matching Summary

Transform technology into opportunity as a Customer Service Support Specialist with GDIT.

Salary

Base: $108,800 - $147,200; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness packages

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 IT support
  • mission IT systems and networks
  • strong customer service and problem solving
  • supporting VTC
  • mission IT software and hardware support
  • remote desktop support

Nice-to-have

  • IT service delivery processes
  • multi-tasking in an environment with competing priorities
  • working in a team environment

Key Requirements

  • 5+ years of related experience
  • Bachelor’s degree in Computer Science, Engineering, or related
  • Top Secret SCI + Polygraph clearance

Work Rights

Top Secret SCI + Polygraph

Tailored Resume

Cover Letter