Logistics Planner (Warranty)

KULICKE & SOFFA PTE. LTD.

Singapore
Not specified
Review and process warranty claims accurately
Maintain detailed records of warranty data
Coordinate parts readiness and shipment
KULICKE & SOFFA PTE. LTD. is seeking a Logistics Planner for Warranty management in Singapore. The role involves processing warranty claims, maintaining records, and coordinating with internal teams to ensure timely service and resolution of customer issues

Job Summary

  • The role involves managing and processing product warranty claims while ensuring compliance with company policies.
  • Candidates must coordinate with Customer Service Engineers, Quality teams, and Shipping teams to ensure timely service delivery.
  • The position requires maintaining meticulous records and providing regular status updates and monthly reports for analysis.

Matching Summary

Match Score: 85

KULICKE & SOFFA PTE. LTD. is seeking a Logistics Planner for Warranty management in Singapore. The role involves processing warranty claims, maintaining records, and coordinating with internal teams to ensure timely service and resolution of customer issues.

Skills & Requirements

Must-have

  • Review and process warranty claims accurately
  • Maintain detailed records of warranty data
  • Coordinate parts readiness and shipment
  • Act as primary contact for customer inquiries
  • Resolve delays in warranty process

Nice-to-have

  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Collaborate with diverse internal teams

Key Requirements

  • Proficiency in Microsoft Excel and PowerPoint
  • High attention to detail in data entry
  • Understanding of end-to-end warranty process

Work Rights

Not specified

Tailored Resume

Cover Letter