Client Service Representative

jobs.abbott

Taguig City, Philippines
Outstanding service orientation
Clear verbal and written communications
Answer phones and research questions
The position of Client Services Representative is within Alere Toxicology Services located in the Philippines

Job Summary

  • The position of Client Services Representative is within Alere Toxicology Services located in the Philippines.
  • The role is responsible in shaping Alere’s image with its customers, vendors, and business partners.
  • Fostering a customer service culture that strives for 100% customer satisfaction.

Matching Summary

The position of Client Services Representative is within Alere Toxicology Services located in the Philippines.

Skills & Requirements

Must-have

  • outstanding service orientation
  • clear verbal and written communications
  • answer phones and research questions
  • document all customer interactions
  • operate in several systems
  • balance tasks throughout the workday
  • safeguarding patient and company confidentiality

Nice-to-have

  • fostering a customer service culture
  • detail-oriented
  • flexibility to work night shift

Key Requirements

  • Completed at least 2 years in College or with an Associate or Bachelor’s Degree
  • Basic Excel, Word and Outlook experience
  • Strong Computer/Software Skills
  • Must be flexible to work on a night shift
  • Must be amenable to work on Overtime or during Rest Days
  • At least 1 year tenure in eScreen

Work Rights

Not specified

Tailored Resume

Cover Letter