Labcorp is seeking a Process Excellence Specialist for a hybrid role in Burlington or Durham, NC, who will focus on operational readiness assessments, process improvement, and integration for newly acquired organizations. The ideal candidate should have a background in process improvement and operational excellence, with strong communication and facilitation skills
Job Summary
The Process Excellence Specialist plays a critical role in ensuring each team is successfully transitioned into the CCC environment with minimal disruption, maximum efficiency, and full alignment to our standardized processes, technologies, and performance expectations.
The position leads operational readiness assessments for acquired organizations, develops integration playbooks, and coordinates Day 1 and stabilization plans to ensure continuity of service.
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Matching Summary
Match Score: 85
Labcorp is seeking a Process Excellence Specialist for a hybrid role in Burlington or Durham, NC, who will focus on operational readiness assessments, process improvement, and integration for newly acquired organizations. The ideal candidate should have a background in process improvement and operational excellence, with strong communication and facilitation skills.
Skills & Requirements
Must-have
operational readiness assessments
integration playbooks development
future-state workflow design
process mapping and analysis
change management plans
Nice-to-have
leading without authority
driving adoption across diverse organizations
enhancing customer and agent experience
Key Requirements
Associate’s degree in Business, Operations, Process Improvement, Engineering, or related field
3 years or more experience in process improvement, business integration, operational excellence, M&A readiness, or management consulting