Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers
Job Summary
Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers.
Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe, whilst developing their careers, and supporting a strong “orange” culture of can-do and collaboration.
Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated.
Matching Summary
Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers.
Skills & Requirements
Must-have
Credit card product management
Customer acquisition strategy
Digital product journeys
Stakeholder leadership
Product roadmap development
Issue and incident management
Nice-to-have
Customer-centric strategy
Cross-functional execution
Can-do and collaboration culture
Gender equality employer
Family inclusive workplace
Key Requirements
Extensive experience in credit card or lending product management
Demonstrated capability in enhancing products and customer journeys
Proven experience managing complex issues, incidents or remediation activities