Workplace Technology L2 Operation Manager - Assistant Vice President - Workplace Technology – It

HKEX

Hong Kong, Hong Kong SAR
Fully remote
L2 support management
Incident management
Performance monitoring
The Workplace Technology L2 Operation Manager oversees the operational management of workplace technology services at Level 2 support

Job Summary

  • The Workplace Technology L2 Operation Manager oversees the operational management of workplace technology services at Level 2 support.
  • This role ensures effective delivery, maintenance, and optimization of technology solutions that support employee productivity.
  • HKEX is committed to diversity and creating a supportive workplace for all employees.

Matching Summary

The Workplace Technology L2 Operation Manager oversees the operational management of workplace technology services at Level 2 support.

Skills & Requirements

Must-have

  • L2 support management
  • Incident management
  • Performance monitoring

Nice-to-have

  • Proactive problem-solving
  • Strong customer service orientation
  • Experience managing vendor relationships

Key Requirements

  • Bachelor’s degree in information technology
  • 8+ years in IT support or operations
  • ITIL Foundation or higher preferred

Work Rights

Not specified

Tailored Resume

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