Customer Service Specialist

GALDERMA AUSTRALIA

Madrid, Spain
Hybrid
Manage customer orders via erp and crm
Respond to inquiries regarding products
Resolve delivery issues and handle complaints
As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations

Job Summary

  • As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations.
  • You’ll be joining a team that values personality, adaptability, and a proactive mindset.
  • Join Galderma and begin your journey with a global dermatology leader, renowned for its premium science-based portfolio design to meet the needs of every skin type.

Matching Summary

As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations.

Skills & Requirements

Must-have

  • Manage customer orders via ERP and CRM
  • Respond to inquiries regarding products
  • Resolve delivery issues and handle complaints
  • Maintain documentation and ensure regulatory compliance
  • Collaborate with internal stakeholders

Nice-to-have

  • Agility and verbal wit
  • Proactive mindset and adaptability
  • Positive energy and passion for dermatology

Key Requirements

  • 1–3 years of experience in Customer Service
  • Fluent in Spanish and English
  • Based in Madrid

Work Rights

Not specified

Tailored Resume

Cover Letter