Customer Service Officer (East)

THE WRITE CONNECTION PTE. LTD.

Singapore
Competitive remuneration; performance-based incent...
Hybrid (primary location based on operational needs, with flexibility across multiple locations)
Minimum gce o levels qualification
1 year customer service experience
Proficiency in macbook and g-suite
The Write Connection Pte. Ltd. is seeking a Customer Service Officer to enhance customer engagement and manage inquiries related to their English enrichment programs. The ideal candidate will possess strong communication skills, customer service experience, and a positive demeanor, while the role offers a structured workweek and opportunities for professional development

Job Summary

  • The Write Connection specializes in English and Writing classes with a mission to nurture critical thinkers.
  • Customer Service Officers serve as the first point of contact, managing leads, driving sales, and ensuring exceptional student experiences.
  • The role offers competitive remuneration, performance incentives, comprehensive medical benefits, and exclusive staff discounts on lessons.

Matching Summary

Match Score: 85

The Write Connection Pte. Ltd. is seeking a Customer Service Officer to enhance customer engagement and manage inquiries related to their English enrichment programs. The ideal candidate will possess strong communication skills, customer service experience, and a positive demeanor, while the role offers a structured workweek and opportunities for professional development.

Salary

Competitive remuneration; Performance-based incentives; Comprehensive Medical and Dental benefits

Skills & Requirements

Must-have

  • Minimum GCE O levels qualification
  • 1 year customer service experience
  • Proficiency in MacBook and G-Suite

Nice-to-have

  • Sales experience or track record
  • Enrichment or education setting background
  • Strong English communication skills

Key Requirements

  • Minimum GCE 'O' levels
  • At least 1 year customer service experience
  • Proficiency in MacBook and G-Suite applications

Work Rights

Not specified

Tailored Resume

Cover Letter