Citigroup is seeking a Head Universal Banker for its Orinda Branch, responsible for leading a team that provides exceptional customer service and drives sales within the branch. The ideal candidate will possess strong leadership, sales, and customer service skills, with a focus on compliance and operational excellence
Job Summary
The Head Universal Banker is a leadership role responsible for guiding the branch team while executing service transactions and sales.
This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.
Matching Summary
Match Score: 85
Citigroup is seeking a Head Universal Banker for its Orinda Branch, responsible for leading a team that provides exceptional customer service and drives sales within the branch. The ideal candidate will possess strong leadership, sales, and customer service skills, with a focus on compliance and operational excellence.
Salary
Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off
Skills & Requirements
Must-have
Lead coach and support Universal Bankers
Execute all service transactions and sales
Champion risk and control compliance
Guide clients in complex transactions
Engage clients in branch lobby for sales
Nice-to-have
Strong verbal and written communication skills
Positive can-do attitude and customer first culture
Ability to use digital marketing tools and tablets