Not specified (possibly hybrid/onsite based on location)
Falcon flex licensing model expertise
Executive quarterly business reviews delivery
Roi and financial impact analysis
CrowdStrike Singapore is seeking a Customer Value Architect to enhance customer onboarding and maximize the value derived from their cybersecurity solutions, particularly Falcon Flex. The role requires extensive experience in customer success and relationship management, with a focus on delivering tailored value propositions and ensuring customer satisfaction
Job Summary
The Customer Value Architect drives customer onboarding, platform adoption, and value realization while minimizing churn for enterprise accounts.
This role requires conducting business value analyses and delivering Executive Quarterly Business Reviews to demonstrate ROI and accelerate Falcon Flex growth.
Candidates must possess deep industry knowledge of cybersecurity decision-making processes and fluency in both English and Korean to serve specific customer bases.
Matching Summary
Match Score: 85
CrowdStrike Singapore is seeking a Customer Value Architect to enhance customer onboarding and maximize the value derived from their cybersecurity solutions, particularly Falcon Flex. The role requires extensive experience in customer success and relationship management, with a focus on delivering tailored value propositions and ensuring customer satisfaction.
Skills & Requirements
Must-have
Falcon Flex licensing model expertise
Executive Quarterly Business Reviews delivery
ROI and financial impact analysis
Enterprise account management experience
Fluency in English and Korean languages
Nice-to-have
Consultative selling approach
Strategic partnership building
Cross-functional team collaboration
Proactive risk identification skills
Self-starter leadership qualities
Key Requirements
Minimum 8+ years of relevant professional experience
BA/BS or equivalent educational background preferred
Expert-level presentation and negotiation skills
Strong financial acumen with ROI calculation ability