Retail Department Supervisor Customer Service Part Time

TJ Maxx

Rochester, MN, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Excellent customer experience
Front of store operations
Loyalty program promotion
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, and referral bonuses.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • loyalty program promotion
  • customer engagement and interaction
  • store cleanliness and organization
  • assigning registers and coordinating breaks

Nice-to-have

  • positive internal and external customer experience
  • culture of honesty and integrity
  • personalizing the customer experience
  • safety awareness and maintenance
  • active role in training and mentoring

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter