Base: $142,896.00 usd py; bonus/equity: not specif...
Manage field service operations
Customer issue resolution
Logistics for technicians
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes
Job Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Leverage cruise ship industry knowledge to participate in complex customer deals and navigate complex customer relationships to offer service and maintenance contracts on top of purchased products.
We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation.
Matching Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Salary
Base: $142,896.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness plans, Matching 401K, Paid holidays and paid time off
Skills & Requirements
Must-have
Manage field service operations
Customer issue resolution
Logistics for technicians
Cruise ship industry knowledge
Resolve customer complaints
Control field operation costs
Monitor technician performance
Nice-to-have
Innovative solutions provider
Sustainability leader
Collaborative work environment
Passionate about safety and quality
Key Requirements
Bachelor's degree or foreign equivalent
3 years of elevator industry experience
7 years of elevator industry experience (alternative)