Customer Success Manager, Home & Lifestyle - Amazon - Santa Monica, Ca

Amazon

Santa Monica, CA, US
Base: $52,400pyear to $112,000pyear; bonus/equity:...
On-site
Bachelor's degree required
3+ years professional experience
Data analysis and excel proficiency
Amazon is seeking a Customer Success Manager for its Home & Lifestyle division in Santa Monica, CA. The role requires strong data analysis, relationship-building skills, and experience in account management to enhance vendor partnerships and improve customer experiences

Job Summary

  • This role involves acting as the primary point of contact for vendor partners to drive strategic and tactical goals.
  • The position requires analyzing data from multiple sources to provide recommendations on trends and opportunities for vendors.
  • Amazon offers a clear path to roles including Senior CSM and emphasizes a supportive team culture focused on continuous improvement.

Matching Summary

Match Score: 85

Amazon is seeking a Customer Success Manager for its Home & Lifestyle division in Santa Monica, CA. The role requires strong data analysis, relationship-building skills, and experience in account management to enhance vendor partnerships and improve customer experiences.

Salary

Base: $52,400/year to $112,000/year; Bonus/Equity: May be provided depending on position; Benefits: Full range of medical, financial, and other benefits included

Skills & Requirements

Must-have

  • Bachelor's Degree required
  • 3+ years professional experience
  • Data analysis and Excel proficiency
  • Account management or sales background
  • Stakeholder influence skills

Nice-to-have

  • Experience with Tableau or Salesforce
  • E-commerce industry knowledge
  • Ability to adapt to change
  • Inclusive culture contribution
  • Fast-paced deadline focus

Key Requirements

  • Bachelor's Degree minimum
  • Master's Degree preferred
  • 3+ years in account management or related field
  • 3+ years in retail or technology industries

Work Rights

Not specified

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