Sr Associate Technical Support Delivery Analyst - Learning

Vngfw

Warsaw, Poland
Base: zł124,100 pln - zł186,100 pln; bonus/equity:...
Fully remote
2 years of experience with saas
Basic knowledge of sql syntax
Ability to read and analyze log files
Vngfw is seeking a Sr Associate Technical Support Delivery Analyst for their Warsaw location, offering a fully remote work environment. The position requires experience in SaaS enterprise software and a collaborative approach to customer support

Job Summary

  • Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' user experience.
  • They are trusted advisers who investigate, diagnose, and deliver time-sensitive, business-critical solutions to our customers.
  • We promote Workday’s core values, with ‘Employees’ being our first, offering flexible work schedules and encouraging work-life balance.

Matching Summary

Match Score: 85

Vngfw is seeking a Sr Associate Technical Support Delivery Analyst for their Warsaw location, offering a fully remote work environment. The position requires experience in SaaS enterprise software and a collaborative approach to customer support.

Salary

Base: zł124,100 PLN - zł186,100 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years of experience with SaaS
  • Basic knowledge of SQL syntax
  • Ability to read and analyze log files

Nice-to-have

  • Creative approach to problem-solving
  • Strong collaboration skills
  • Passion for customer service

Key Requirements

  • Basic experience with API clients
  • Demonstrable ability to support HCM solutions
  • Experience with web service integrations

Work Rights

Not specified

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