Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, GA, USA
Base: $95,000 - $142,600 usd (atlanta); + us locat...
**
3+ years customer-facing services experience
2+ years talent acquisition or hr domain expertise
1+ year ai/ml product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI in Atlanta, GA. The role focuses on enhancing customer engagement and adoption of AI-powered Talent Acquisition solutions, requiring experience in customer-facing services and HR technology. **

Job Summary

  • This role serves as a specialized overlay within the Customer Success Center of Excellence to drive deep, measurable adoption of AI-powered Talent Acquisition workflows.
  • The position requires collaborating with Workday account teams to influence retention, advocacy, and expansion through strategic success plans and maturity milestones.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers, combined with competitive compensation including bonus and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI in Atlanta, GA. The role focuses on enhancing customer engagement and adoption of AI-powered Talent Acquisition solutions, requiring experience in customer-facing services and HR technology. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR domain expertise
  • 1+ year AI/ML product experience
  • Strategic customer engagement leadership
  • Data-driven health and adoption metrics

Nice-to-have

  • Executive level relationship building
  • Incubating environment adaptability
  • Strong verbal and written communication
  • Collaborative cross-functional teamwork
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Experience in complex SaaS environments

Work Rights

Not specified

Tailored Resume

Cover Letter