Guest Service Agent - Sheraton Hai Phong

Marriott International

Hai Phong, Viet Nam
Full-time, onsite
Guest check-in/check-out
Room assignments
Payment processing
The Sheraton Hai Phong is seeking a Guest Service Agent to manage guest check-ins, check-outs, and various customer service tasks. Ideal candidates need to provide exceptional service while maintaining a professional appearance and adhering to company policies

Job Summary

  • Process guest check-ins, check-outs, and room assignments.
  • Ensure accurate billing and secure payment for guests.
  • Provide excellent customer service and maintain a professional appearance.

Matching Summary

Match Score: 85

The Sheraton Hai Phong is seeking a Guest Service Agent to manage guest check-ins, check-outs, and various customer service tasks. Ideal candidates need to provide exceptional service while maintaining a professional appearance and adhering to company policies.

Skills & Requirements

Must-have

  • Guest check-in/check-out
  • Room assignments
  • Payment processing
  • Communication with staff
  • Customer service

Nice-to-have

  • Multilingual
  • Problem-solving
  • Attention to detail

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required

Work Rights

Not specified

Tailored Resume

Cover Letter