Ability to manage time efficiently and work independently
The Patient Care Coordinator position at The Cigna Group involves managing the intake and processing of patient cases, serving as a liaison between patients, caregivers, and medical providers. The ideal candidate should possess strong customer service skills and relevant experience in healthcare, particularly in specialty pharmacy settings
Job Summary
The Patient Care Coordinator acts as a key liaison between patients, caregivers, medical providers, and internal teams to ensure timely case processing.
This role involves completing prescription intake, maintaining accurate patient accounts, and coordinating deliveries under the supervision of a licensed pharmacist.
Employees receive comprehensive benefits including medical, vision, dental, 401(k), company paid life insurance, and a minimum of 18 days of paid time off starting day one.
Matching Summary
Match Score: 75
The Patient Care Coordinator position at The Cigna Group involves managing the intake and processing of patient cases, serving as a liaison between patients, caregivers, and medical providers. The ideal candidate should possess strong customer service skills and relevant experience in healthcare, particularly in specialty pharmacy settings.
Salary
Base: $23 - $34 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, PTO
Skills & Requirements
Must-have
Strong customer service and interpersonal skills
Excellent written and verbal communication skills
Ability to manage time efficiently and work independently
Proficiency in Microsoft Suite and business applications
Maintains confidentiality when handling patient information
Nice-to-have
Demonstrates initiative by presenting ideas to management
Ability to build relationships across matrix teams
Independent problem-solving skills with sound judgment
Prior specialty healthcare experience is a plus
Service-oriented approach in all interactions
Key Requirements
High School Diploma or GED required
Pharmacy Technician certification preferred
2 years+ of experience in customer service or claims