Gbs Customer Service Representative

UPS

Mumbai Center, IN, United States
Handle incoming calls
Understand ups service
Update pick up arrangement
Understand UPS service, product, systems and procedure

Job Summary

  • Understand UPS service, product, systems and procedure.
  • Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner.
  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

Matching Summary

Understand UPS service, product, systems and procedure.

Skills & Requirements

Must-have

  • Handle incoming calls
  • Understand UPS service
  • Update pick up arrangement
  • Identify and record customer concern

Nice-to-have

  • Professional manner
  • Recommend solutions to management
  • Rewarding culture
  • Talented teams

Key Requirements

  • Permanent employee type
  • Work in a Fortune Global 500 organization

Work Rights

Not specified

Tailored Resume

Cover Letter