Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd (denver); + us locati...
Fully remote
3+ years contract lifecycle management experience
3+ years saas customer-facing services role
Experience managing adoption and value realization
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM

Job Summary

  • This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
  • The team is united in a mission to help customers realize meaningful value from Workday's emerging high-impact products using a consistent Customer Success framework.
  • Workday offers a flexible work approach requiring at least half of the time each quarter in-office or in the field with customers.

Matching Summary

This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.

Salary

Base: $95,000 - $142,600 USD (Denver); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • 3+ years SaaS customer-facing services role
  • Experience managing adoption and value realization
  • Ability to lead complex strategic customer engagements
  • Proficiency with data and adoption metrics

Nice-to-have

  • Curious minds and courageous collaborators
  • Comfortable in evolving incubating environments
  • Sun-drenched optimism and drive
  • Executive-level facilitation skills
  • Collaborative cross-functional teamwork

Key Requirements

  • 3+ years CLM experience required
  • 3+ years SaaS customer-facing services experience
  • 3+ years managing customer relationships for adoption
  • Travel up to 10% capability

Work Rights

Not specified

Tailored Resume

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