Conseiller·ère Service Clientèle (60% À 100%) - Début 01.09.2026
Banque Cantonale de Fribourg
Switzerland
On-site
Customer communication skills
Digital banking tools proficiency
Multilingual communication
In our contact center, each interaction counts and you play a key role in providing a smooth, human, and efficient experience to our clients
Job Summary
In our contact center, each interaction counts and you play a key role in providing a smooth, human, and efficient experience to our clients.
We offer a motivated, caring, and truly collaborative team with a stable, modern work environment conducive to development.
A comprehensive initial training of three months at a minimum 80% activity rate ensures optimal onboarding, along with many opportunities for continuous training and at least five weeks of vacation.
Matching Summary
In our contact center, each interaction counts and you play a key role in providing a smooth, human, and efficient experience to our clients.
Skills & Requirements
Must-have
Customer communication skills
Digital banking tools proficiency
Multilingual communication
Telephone customer support
Basic banking product knowledge
Collaboration with internal teams
Nice-to-have
Team spirit and reliability
Ability to handle high workload
Experience in sales or banking sector
Key Requirements
Native French or German speaker
Good knowledge of the other language
Comfort with digital tools and banking products
Experience in customer service, sales, or banking preferred