Customer Service Representative - Aborn Pet Hospital

Beach Park Animal Clinic

Base: $20-25; bonus/equity: performance bonuses av...
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One-year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
** Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives who are passionate about animals and people. Candidates should have prior experience in a veterinary setting and possess strong customer service skills, as the role involves managing client interactions, appointment scheduling, and financial transactions. **

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.
  • Candidates must have at least one year of experience in a veterinary setting and demonstrate the ability to empathize with clients during emotional or emergency situations.
  • Full-time employees receive a comprehensive benefits package including 401k matching, medical/vision/dental insurance, paid time off, and student loan assistance.

Matching Summary

Match Score: 75

** Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives who are passionate about animals and people. Candidates should have prior experience in a veterinary setting and possess strong customer service skills, as the role involves managing client interactions, appointment scheduling, and financial transactions. **

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience using electronic medical record system
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least 1 year recent experience in office or medical environment
  • Ability to type 45 words per minute
  • Use 10-key adding machine proficiency

Work Rights

Not specified

Tailored Resume

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