Customer Support Specialist I - Ventrac

Toro Company

Orrville, OH, United States
Base: $45,000-$50,000 year; bonus/equity: not spec...
On-site
Order management
Customer inquiries
Product registration
The Toro Company is seeking a Customer Support Specialist I for their Ventrac division in Orrville, OH. The role involves managing customer inquiries, processing orders, and facilitating project coordination, with a focus on delivering exceptional customer service

Job Summary

  • The Customer Support Specialist is responsible for supporting the order sales department with project facilitation, account management, phone & email inquiries, and order processing.
  • This colleague will operate as a cross-functional team player with a variety of responsibilities and tasks.
  • At The Toro Company, we are always working to make sure our employees know just how valued they are.

Matching Summary

Match Score: 85

The Toro Company is seeking a Customer Support Specialist I for their Ventrac division in Orrville, OH. The role involves managing customer inquiries, processing orders, and facilitating project coordination, with a focus on delivering exceptional customer service.

Salary

Base: $45,000-$50,000 year; Bonus/Equity: Not specified; Benefits: Medical/dental/vision plan, 401k

Skills & Requirements

Must-have

  • Order management
  • Customer inquiries
  • Product registration
  • Dealer onboarding
  • Inventory transfers
  • Backorder monitoring
  • Price list creation

Nice-to-have

  • Positive relationship-based approach
  • Team player
  • Self-motivated
  • Positive customer experience

Key Requirements

  • High school diploma or GED equivalent
  • 2+ years customer service experience
  • Strong written and verbal communication skills
  • Professional interpersonal skills
  • Ability to read mechanical information

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter