As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences
Job Summary
As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
You will handle guest interactions, resolve complaints, accommodate special requests, and oversee shift operations including arrivals, departures, billing, and room assignments.
Four Seasons offers competitive remuneration, excellent training and development opportunities, attractive employee rates worldwide, complimentary employee meals, and a benefit cafeteria system.
Matching Summary
As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
Skills & Requirements
Must-have
Guest interaction and complaint resolution
Oversee shift operations
Utilize Opera and HotSOS systems
Train and supervise staff
Nice-to-have
Luxury hotel environment
Genuine heart and connection
Psychologically safe environment
Key Requirements
Minimum 1 year Front Office supervisory experience
5-star luxury hotel experience
Fluency in English
Flexibility to work all shifts
Current work authorization in Czech Republic or EU Passport
Work Rights
Current work authorization in Czech Republic or EU Passport