Customer Care Manager Ii

PulteGroup

Atlanta, Georgia, US
Base: $32.98 - $41.25 ph; bonus/equity: quarterly ...
Valid driver's license required
Conduct in-person homeowner assessments
Manage trades and service work
The role involves conducting in-person homeowner assessments and determining if corrective work orders are needed

Job Summary

  • The role involves conducting in-person homeowner assessments and determining if corrective work orders are needed.
  • Employees are eligible for up to 8 paid company holidays, medical/dental/vision insurance, and a 401(k) plan.
  • The position requires managing trades to completion of service requests while maintaining positive customer relationships.

Matching Summary

The role involves conducting in-person homeowner assessments and determining if corrective work orders are needed.

Salary

Base: $32.98 - $41.25 per hour; Bonus/Equity: Quarterly bonus incentives available; Benefits: Medical, dental, vision, 401(k), paid holidays, sick pay

Skills & Requirements

Must-have

  • Valid driver's license required
  • Conduct in-person homeowner assessments
  • Manage trades and service work

Nice-to-have

  • Exceptional customer service orientation
  • Basic construction skills and knowledge
  • Ability to adapt to various personality types

Key Requirements

  • Minimum High School Diploma or equivalent
  • Bachelor's Degree preferred
  • 1-2 years of customer service or warranty experience
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter