Front End Lead Full Time

BJ's Wholesale Club

Base: $18.75 - $23.44; bonus/equity: not specified...
Not specified (assumed to be in-person based on job responsibilities)
Supervise frontline cashiers and membership staff
Drive membership acquisition and retention metrics
Execute gold club standards for cleanliness and stocking
BJ's Wholesale Club is seeking a Front End Lead to oversee front-line operations, coach team members, and ensure exceptional member service. The role requires leadership skills, a focus on membership metrics, and the ability to create a collaborative team environment

Job Summary

  • The Front End Lead oversees the frontline in the absence of the manager while coaching and developing team members to ensure excellent member service.
  • This role is responsible for driving membership metrics through acquisition, retention, loyalty, and experience programs while maintaining strict operational standards.
  • Employees enjoy weekly pay, free BJ's memberships, generous paid time off, and a comprehensive benefits package including health plans and 401(k) matching.

Matching Summary

Match Score: 75

BJ's Wholesale Club is seeking a Front End Lead to oversee front-line operations, coach team members, and ensure exceptional member service. The role requires leadership skills, a focus on membership metrics, and the ability to create a collaborative team environment.

Salary

Base: $18.75 - $23.44; Bonus/Equity: Not specified; Benefits: Weekly pay, free memberships, PTO, 401(k) match, stock purchase plan

Skills & Requirements

Must-have

  • Supervise frontline cashiers and membership staff
  • Drive membership acquisition and retention metrics
  • Execute GOLD club standards for cleanliness and stocking
  • Utilize MyWork task management system
  • Process payments and resolve member escalations

Nice-to-have

  • Prior leadership experience preferred
  • Membership or sales knowledge preferred
  • Cashier experience preferred
  • Strategic thinking and business acumen
  • Ability to model inclusive culture

Key Requirements

  • Prior leadership experience preferred
  • Prior membership or sales knowledge preferred
  • Prior cashier experience preferred
  • Basic math skills required

Work Rights

Not specified

Tailored Resume

Cover Letter