Community Engagement & Moderation Manager

Workday

Hybrid (minimum of 50% of time in-office each quarter)
Community engagement programs and tactics
Ai-enhanced communication
Policy governance and implementation
Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while acting as a liaison between departments and customers. The ideal candidate will have over three years of experience in community engagement, excellent communication skills, and the ability to utilize AI tools effectively

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm; we look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.

Matching Summary

Match Score: 85

Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while acting as a liaison between departments and customers. The ideal candidate will have over three years of experience in community engagement, excellent communication skills, and the ability to utilize AI tools effectively.

Skills & Requirements

Must-have

  • Community engagement programs and tactics
  • AI-enhanced communication
  • Policy governance and implementation
  • Cross-functional issue resolution
  • Gamification strategies for behavior influence
  • Performance metrics tracking and communication

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm

Key Requirements

  • 3+ years of professional experience
  • Community member engagement or moderation strategies
  • Operational-level knowledge of community platform tools
  • Familiarity with AI-driven content management and analytics
  • Strong ability to analyze community data
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter