Genai User Experience Researcher

Western World Insurance Company

Atlanta, GA, United States
On-site
Generative ai product space
Mixed methods research
Qualitative and quantitative research
The GenAI User Experience Researcher position at AIG is focused on driving innovative generative AI solutions in the insurance sector. The role emphasizes user-centered research methodologies to inform product development, requiring a collaborative spirit and a strong background in UX research

Job Summary

  • As a GenAI UX Researcher at AIG, you will actively seek user insights that shape product decisions through the continuous discovery of user behaviors, needs, and motivations.
  • Lead and execute comprehensive research initiatives in the GenAI product space using “mixed methods” of qualitative and quantitative research approaches to gain a comprehensive understanding of user experiences.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Match Score: 85

The GenAI User Experience Researcher position at AIG is focused on driving innovative generative AI solutions in the insurance sector. The role emphasizes user-centered research methodologies to inform product development, requiring a collaborative spirit and a strong background in UX research.

Skills & Requirements

Must-have

  • Generative AI product space
  • mixed methods research
  • qualitative and quantitative research
  • synthesize complex research data
  • actionable insights
  • user-centered practices
  • data driven innovation
  • Figma
  • experience maps
  • user journeys
  • service blueprints
  • measurement frameworks
  • workshop facilitation
  • agile at scale development

Nice-to-have

  • financial services or insurance experience
  • enterprise grade software platforms
  • passionate about innovation
  • new technologies
  • GenAI in UX research

Key Requirements

  • 5+ years UX research experience
  • digital product organization experience
  • qualitative and quantitative research methodologies expertise
  • rapid experimentation and prototyping experience
  • research synthesis and presentation excellence
  • track record of influencing product decisions
  • Figma platform proficiency
  • inform feature prioritization experience
  • industry standard UX tools and data analytics methods
  • collaborative cross-functional product teams experience
  • agile at scale development methodologies experience
  • excellent time management skills
  • self-motivated with independent initiative
  • strong written and verbal communication skills

Work Rights

Not specified

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