Not specified (assumed to be fully onsite based on the context).
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to rotate shifts as needed
The Customer Service Advisor position at Concentrix in Mandaluyong City involves providing customer support via calls and online, resolving routine issues related to client products and services. Ideal candidates should possess a high school diploma, customer service skills, and the ability to work in a fast-paced environment
Job Summary
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Essential functions include ensuring service delivered meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide resolution.
Candidates must be dependable with strong attention to detail and able to tolerate repetitive work in a fast-paced, high production environment.
Matching Summary
Match Score: 75
The Customer Service Advisor position at Concentrix in Mandaluyong City involves providing customer support via calls and online, resolving routine issues related to client products and services. Ideal candidates should possess a high school diploma, customer service skills, and the ability to work in a fast-paced environment.