The Experience Site Manager role is responsible for end-to-end management of our experience site in Madrid, which will feature unique experiences housed within the same venue
Job Summary
The Experience Site Manager role is responsible for end-to-end management of our experience site in Madrid, which will feature unique experiences housed within the same venue.
You will be the business owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.
This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners.
Matching Summary
The Experience Site Manager role is responsible for end-to-end management of our experience site in Madrid, which will feature unique experiences housed within the same venue.
Skills & Requirements
Must-have
End-to-end site management
World-class operational execution
Exceptional customer service
Financial efficiency
Budget and operational optimization
Community partnerships and private events
Nice-to-have
Hands-on mindset
Action-bias
Passion for the brand
Knowledge of live entertainment
Key Requirements
5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
Understanding of budgeting and controlling expenses