Engenheiro De Processos Pl

KION North America Corporation

São Bernardo do Campo, SP, Brazil
Onsite
Qualify and train representatives
Post-sales service standardization
Performance measurement and indicators
KION North America Corporation is seeking a Process Engineer to oversee the qualification and preparation of representatives, focusing on post-sales standardization and performance measurement. The role requires a strong engineering background along with experience in quality indicators and direct service execution

Job Summary

  • We offer health, dental, life insurance, private pension, Gympass, meal vouchers, and profit sharing benefits.
  • The role involves defining and implementing metrics for authorized service and standardizing representative performance.
  • KION Group values diversity and inclusion, welcoming all candidates without discrimination.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Process Engineer to oversee the qualification and preparation of representatives, focusing on post-sales standardization and performance measurement. The role requires a strong engineering background along with experience in quality indicators and direct service execution.

Skills & Requirements

Must-have

  • qualify and train representatives
  • post-sales service standardization
  • performance measurement and indicators
  • customer satisfaction measurement
  • direct service execution
  • travel availability

Nice-to-have

  • interface with internal departments
  • benchmarking with market and group
  • audit representatives and group
  • support marketing interface

Key Requirements

  • Bachelor's degree in Engineering
  • previous experience in the role
  • experience with quality indicators
  • experience qualifying and training representatives
  • availability to travel

Work Rights

Not specified

Tailored Resume

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