Works Coordinator

Service Stream

Clayton, VIC, Australia
End-to-end job management
Monitor work to completion
Track job completion and closure
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures

Job Summary

  • The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
  • Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
  • Service Stream is committed to fostering a workplace culture that values diversity and inclusion, actively promoting the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.

Matching Summary

The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.

Skills & Requirements

Must-have

  • End-to-end job management
  • Monitor work to completion
  • Track job completion and closure
  • Liaise with field resources
  • Maintain productivity monitoring
  • Intermediate-Advanced Microsoft Office Suite

Nice-to-have

  • Customer service experience
  • Work under pressure
  • Promote quality and accuracy
  • Positive, proactive approach
  • Work with minimal supervision

Key Requirements

  • Previous customer service experience
  • Previous data entry experience
  • Exceptional organisational skills
  • Exceptional time management skills
  • Strong written communication skills
  • Strong verbal communication skills
  • Ability to multitask
  • Ability to prioritise tasks
  • Ability to work under pressure
  • Ability to write routine reports

Work Rights

Not specified

Tailored Resume

Cover Letter