Front Desk Agent (Hotel)

CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.

Singapore, Singapore
Guest check-in and check-out procedures
Nuvola system proficiency
Vip guest handling experience
The role involves actively welcoming guests, managing check-ins, and ensuring high-quality personalized service for regular and VIP visitors

Job Summary

  • The role involves actively welcoming guests, managing check-ins, and ensuring high-quality personalized service for regular and VIP visitors.
  • Employees must handle all guest requests, accidents, or thefts promptly with a strict 20-minute response time while recording details in Nuvola.
  • The position requires maintaining strict confidentiality standards aligned with Mondrian Singapore Duxton policies while managing front desk supplies and inventory.

Matching Summary

Match Score: 85

The role involves actively welcoming guests, managing check-ins, and ensuring high-quality personalized service for regular and VIP visitors.

Skills & Requirements

Must-have

  • Guest check-in and check-out procedures
  • Nuvola system proficiency
  • VIP guest handling experience
  • 20-minute response time commitment
  • Cash and credit card payment processing

Nice-to-have

  • Authentic and sincere communication style
  • Upbeat and energetic personality
  • Creative problem-solving approach
  • Detail-oriented focus on guest privacy
  • Local knowledge of city happenings

Key Requirements

  • Experience with hotel registration procedures
  • Knowledge of credit policy compliance
  • Ability to manage par stock levels

Work Rights

Not specified

Tailored Resume

Cover Letter