Ms Engineer (l1)

NTT DATA

Mumbai, India
First-line support for incidents
Monitoring client infrastructure
Troubleshooting technical incidents
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The role focuses on ensuring zero missed service level agreement conditions.
  • Employees are encouraged to grow, belong, and thrive in a diverse workplace.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • first-line support for incidents
  • monitoring client infrastructure
  • troubleshooting technical incidents

Nice-to-have

  • ability to work under pressure
  • positive client experience
  • adaptability to changing circumstances

Key Requirements

  • Bachelor's degree in IT/Computing
  • entry-level experience in IT support
  • basic knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

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