Patient Access Smh Tower Family Med

Ochsner Health

New Orleans, LA, US
Fully remote
High school diploma or equivalent required
Minimum 1 year customer service experience
Proficient with windows-style applications
The role involves greeting patients, initiating scheduling, and completing the check-in process for Ochsner Health

Job Summary

  • The role involves greeting patients, initiating scheduling, and completing the check-in process for Ochsner Health.
  • Employees are responsible for verifying insurance benefits and collecting co-pays, deductibles, and self-pay portions at the point of service.
  • Ochsner Health is committed to serving, healing, leading, educating, and innovating through dedicated employees who make a difference.

Matching Summary

The role involves greeting patients, initiating scheduling, and completing the check-in process for Ochsner Health.

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum 1 year customer service experience
  • Proficient with Windows-style applications

Nice-to-have

  • Strong interpersonal and conflict resolution skills
  • Ability to work collaboratively with departments
  • Experience in revenue cycle or medical office

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year hospital or clinic experience
  • Knowledge of healthcare insurance benefits and billing regulations

Work Rights

Not specified

Tailored Resume

Cover Letter