Clinical Administrative Assistant Ii

Cleveland Clinic

Cleveland, Ohio, US
Manage incoming correspondence
Serve as first point of contact
Manage external medical records
The Clinical Administrative Assistant II provides comprehensive administrative and operational support to medical providers and clinical staff to ensure efficient department workflow and an exceptional patient experience

Job Summary

  • The Clinical Administrative Assistant II provides comprehensive administrative and operational support to medical providers and clinical staff to ensure efficient department workflow and an exceptional patient experience.
  • Serves as a key point of contact for patients, providers, and interdisciplinary teams, maintaining professionalism, accuracy, and confidentiality.
  • Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family.

Matching Summary

The Clinical Administrative Assistant II provides comprehensive administrative and operational support to medical providers and clinical staff to ensure efficient department workflow and an exceptional patient experience.

Skills & Requirements

Must-have

  • Manage incoming correspondence
  • Serve as first point of contact
  • Manage external medical records
  • Document and convey patient matters
  • Manage physician clinic schedules
  • Collect insurance information
  • Respond to provider's emails

Nice-to-have

  • Transforming patient experience
  • Passionate and dedicated team
  • World-class patient care
  • Support and appreciation

Key Requirements

  • High School Diploma or GED
  • 3 years of administrative assistant experience
  • Associate or Bachelor’s Degree may substitute 2 years of experience
  • Experience with Electronic Medical Records
  • Must complete EPIC training
  • Experience using Microsoft Office Suite
  • Typing proficiency of 35 wpm

Work Rights

Not specified

Tailored Resume

Cover Letter