Not specified; total compensation includes compreh...
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Mac-only endpoint management experience
Google workspace and office 365 administration
Kandji mdm and bitdefender security tools
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Arize AI is seeking a proactive IT Support Specialist to join their fully remote team, focusing on managing Mac-only endpoints and ensuring compliance and security within their systems. The ideal candidate should have at least 2 years of experience in IT support with specific skills in Google Workspaces, Office 365, and various security frameworks.
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Job Summary
Arize AI is the leading AI and Agent Engineering observability platform empowering teams to ship high-performing agents.
The role involves providing Tier 1 and Tier 2 IT support for a fully remote workforce using exclusively MacBooks.
Employees benefit from a comprehensive package including medical, dental, vision, 401(k), unlimited PTO, and parental leave.
Matching Summary
Match Score: 75
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Arize AI is seeking a proactive IT Support Specialist to join their fully remote team, focusing on managing Mac-only endpoints and ensuring compliance and security within their systems. The ideal candidate should have at least 2 years of experience in IT support with specific skills in Google Workspaces, Office 365, and various security frameworks.
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Salary
Not specified; Total compensation includes comprehensive benefits package
Skills & Requirements
Must-have
Mac-only endpoint management experience
Google Workspace and Office 365 administration
Kandji MDM and Bitdefender security tools
ISO 27001 and SOC 2 Type II compliance support
Remote-first work environment experience
Nice-to-have
Scripting or programming language skills
Experience with security questionnaires
Strong written and verbal communication
Self-starter comfortable working independently
Asset inventory and lifecycle tracking
Key Requirements
2+ years of IT support experience in Mac-only remote environments
Hands-on experience with Kandji MDM solutions
Familiarity with SOC 2 Type II and ISO 27001 frameworks
Based in San Francisco Bay Area for onsite collaboration