(wti) Support Team Specialist Ii

Macatawa Bank

Holland, MI, United States
Base: $50,000 - $65,000; bonus/equity: eligible to...
On-site
Technical support for desktop technology
Onboarding new sales professionals
Problem-solving for stakeholders
A Support Team Specialist will act as a liaison to our internal sales professionals, provide technical support and solutions for the firm’s desktop technology, participate in the onboarding activities of new sales professionals, and problem solve issues for all stakeholders of the firm

Job Summary

  • A Support Team Specialist will act as a liaison to our internal sales professionals, provide technical support and solutions for the firm’s desktop technology, participate in the onboarding activities of new sales professionals, and problem solve issues for all stakeholders of the firm.
  • Participate in the onboarding of new sales professionals by providing on-site support, scheduling, managing, and preparing for client onboarding.
  • The estimated salary range for this role is $50,000 - $65,000, along with eligibility to earn an annual bonus.

Matching Summary

A Support Team Specialist will act as a liaison to our internal sales professionals, provide technical support and solutions for the firm’s desktop technology, participate in the onboarding activities of new sales professionals, and problem solve issues for all stakeholders of the firm.

Salary

Base: $50,000 - $65,000; Bonus/Equity: Eligible to earn an annual bonus; Benefits: Medical Insurance, Dental, Vision, Life insurance, Accidental death and dismemberment, Short-term and long term Disability Insurance, Parental Leave, Employee Assistance Program (EAP), Traditional and Roth 401(k) with company match, Flexible Spending Account (FSA), Employee Stock Purchase Plan at 5% discount, Critical Illness Insurance, Accident Insurance, Transportation and Commuting Benefits, Banking Benefits, Pet Insurance

Skills & Requirements

Must-have

  • Technical support for desktop technology
  • Onboarding new sales professionals
  • Problem-solving for stakeholders
  • Exceptional communication skills
  • Organizational skills
  • Quality customer service
  • Teamwork

Nice-to-have

  • Building sustainable relationships
  • Going the extra mile

Key Requirements

  • Bachelor’s degree preferred
  • FINRA Series 7 and Series 66 required
  • Proven superior verbal and written communication skills
  • Previous investment-related field experience preferred
  • Highly proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter