Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products
Job Summary
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
The role will collaborate with cross-functional teams to provide tier 1 and tier 2 level operational support for the ServiceNow applications deployed for Merck.
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.
Matching Summary
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Skills & Requirements
Must-have
ServiceNow development
Operational support
Tier 2 and Tier 3 support
Service Catalog Items
Release support
Environment management
Nice-to-have
Digital transformation journey
Data-backed approaches
Agile development methodologies
Empathy, creativity, digital mastery
Key Requirements
Bachelor's degree in Computer Science, Information Technology, or related field
3+ years of working experience as a ServiceNow support resource
ServiceNow Certified System Admin (CSA) certification