Manager - Digital Strategy & Experience (customer Enablement)

Boeing Co

Chennai, India
**
Bachelor's degree required
1 year leadership experience
24/7 shift rotation availability
** Boeing India is seeking a Manager for Digital Strategy & Experience focused on customer enablement in Chennai, India. The role involves leading a team to provide 24/7 technical support, managing vendor relationships, and developing customer engagement strategies. **

Job Summary

  • The role involves managing a customer enablement stream to provide 24/7 technical support for BGS eCommerce solutions worldwide.
  • Candidates must possess excellent understanding of aerospace systems including fuselage, wing, and mechanical systems per FAA regulations.
  • The position requires leading a team through end-to-end customer enablement strategies while maintaining operational metrics and SLAs.

Matching Summary

Match Score: 75

** Boeing India is seeking a Manager for Digital Strategy & Experience focused on customer enablement in Chennai, India. The role involves leading a team to provide 24/7 technical support, managing vendor relationships, and developing customer engagement strategies. **

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1 year leadership experience
  • 24/7 shift rotation availability
  • Aerospace systems knowledge
  • FAA safety standards familiarity
  • Vendor management and SLA oversight

Nice-to-have

  • Strong team building aptitude
  • High tolerance for complexity
  • Self-starter with positive attitude
  • Experience in fleet support phases
  • Excellent written communication skills

Key Requirements

  • Bachelor's degree
  • 1 year leadership experience
  • Knowledge of Aircraft systems
  • Familiarity with FAA Safety Standards
  • Fluency in English
  • Willingness to work variable shifts

Work Rights

Not specified

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