Claims Consultant

307

Tweed Heads, Australia
Not specified; salary reviews included; compynywid...
Hybrid (up to 3 days remote after the initial three months)
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking a Claims Consultant for their Tweed Heads office, offering a role that focuses on managing workers' compensation claims while providing empathetic support to injured workers and their employers. The position allows for flexibility in work-from-home options after an initial period and emphasizes a strong team-oriented culture

Job Summary

  • You will manage a portfolio of workers compensation claims while providing high-level service to injured workers and employers.
  • The role offers flexibility to work from home up to 3 days per week after month three subject to performance.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a role that focuses on managing workers' compensation claims while providing empathetic support to injured workers and their employers. The position allows for flexibility in work-from-home options after an initial period and emphasizes a strong team-oriented culture.

Salary

Not specified; Salary reviews included; Companywide incentive scheme available

Skills & Requirements

Must-have

  • Manage portfolio of workers compensation claims
  • Liaise with injured workers and employers
  • Provide empathetic customer focused service
  • Work within legislation and compliance guidelines

Nice-to-have

  • Previous experience in medical or corporate field
  • Willingness to go above and beyond for customers
  • Ability to multitask and shift priorities
  • Thrives in team environment
  • Proactive self-motivated thinking creatively

Key Requirements

  • Face-to-face group interview attendance required
  • Availability to commence on June 9th 2026
  • Customer service experience in medical hospitality retail or corporate fields desirable

Work Rights

Not specified

Tailored Resume

Cover Letter