Base: not specified; bonus/equity: bonuses + commi...
Team leadership and supervision
Complex exception-based process management
Customer service escalation handling
You will supervise and provide leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes supporting our Mutual Funds operations
Job Summary
You will supervise and provide leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes supporting our Mutual Funds operations.
The role offers a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
RBC fosters an inclusive workplace based on respect, belonging and opportunity, supporting employees to perform at their best and grow professionally.
Matching Summary
You will supervise and provide leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes supporting our Mutual Funds operations.
Salary
Base: Not specified; Bonus/Equity: Bonuses and commissions where applicable; Benefits: Flexible benefits and employee discounts
Skills & Requirements
Must-have
Team leadership and supervision
Complex exception-based process management
Customer service escalation handling
Process oversight and implementation
Risk management adherence
MS Office proficiency
Nice-to-have
Canadian Securities license
Mutual Funds and Trading experience
Brokerage systems knowledge
Change management expertise
Cross enterprise collaboration
Career development support
Key Requirements
4-year degree or equivalent experience
5+ years securities, banking or technology experience