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Laguna Hotel Holdings Pte. Ltd. is seeking a Guest Support Supervisor to oversee reservation processes and enhance guest service while collaborating with various hotel departments. The ideal candidate should have at least two years of relevant experience and a foundational understanding of OPMS and related systems.
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Job Summary
The Guest Support Supervisor ensures smooth reservation processes and provides exceptional guest service while supporting the front office team.
This role involves managing daily bookings, coordinating with internal departments like Housekeeping and Front Office, and handling guest feedback effectively.
The position requires processing in-room dining food orders and ensuring all activities comply with hotel policies and regulatory requirements.
Matching Summary
Match Score: 75
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Laguna Hotel Holdings Pte. Ltd. is seeking a Guest Support Supervisor to oversee reservation processes and enhance guest service while collaborating with various hotel departments. The ideal candidate should have at least two years of relevant experience and a foundational understanding of OPMS and related systems.
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