Claims Operations Manager

Hartford Fire Insurance

London, United Kingdom
Claims operations and change strategy
Manage projects and key initiatives
Process improvement group execution
Responsible for leading the claims operations team and strategy across Global Specialty Claims for International

Job Summary

  • Responsible for leading the claims operations team and strategy across Global Specialty Claims for International.
  • Manage projects and key initiatives including tech roadmaps, claims governance, data & analytics and delegated & vendor management.
  • Ensuring the operations teams drive and implement consistent and best practice across GS Intl. Claims - alignment.

Matching Summary

Responsible for leading the claims operations team and strategy across Global Specialty Claims for International.

Skills & Requirements

Must-have

  • claims operations and change strategy
  • manage projects and key initiatives
  • process improvement group execution
  • leverage HIG tools and resources
  • drive and implement best practice
  • explore automation opportunities
  • build cost effective department

Nice-to-have

  • people management skills
  • innovative and motivate
  • team player
  • stakeholder communication skills

Key Requirements

  • Experience of change management
  • Good people management skills
  • High ability to take initiative
  • High level of influencing skills
  • Excellent time management skills
  • Good leadership skills
  • Good project planning discipline
  • Good organisational skills
  • Numerate and highly computer literate
  • Strong Excel and PowerPoint
  • Use of Management Information tools
  • Experience of operational and change management
  • Reasonable standard of education

Work Rights

Must have the necessary right to work details

Tailored Resume

Cover Letter