Base: $3,500 – $3,800; bonus/equity: not specified...
Active directory management
Windows os configuration
Hardware and software troubleshooting
This role involves providing Level 1/2 end-user support for desktops, laptops, printers, and peripherals while managing the full IT asset lifecycle
Job Summary
This role involves providing Level 1/2 end-user support for desktops, laptops, printers, and peripherals while managing the full IT asset lifecycle.
The engineer will maintain IT infrastructure systems including servers, clients, and communication tools with a focus on security operations and patching.
Candidates must be bilingual in English and Chinese to effectively liaise with Chinese-speaking users across the organization.
Matching Summary
Match Score: 85
This role involves providing Level 1/2 end-user support for desktops, laptops, printers, and peripherals while managing the full IT asset lifecycle.
Salary
Base: $3,500 – $3,800; Bonus/Equity: Not specified; Benefits: $50 allowance
Skills & Requirements
Must-have
Active Directory management
Windows OS configuration
Hardware and software troubleshooting
LAN/WAN/WLAN/VPN support
IT asset lifecycle management
Nice-to-have
Bilingual English and Chinese skills
AV and VC system support
Strong communication abilities
Vendor coordination experience
Key Requirements
Diploma in IT or related field
Experience in desktop support or IT infrastructure