Customer Service Specialists

Concentrix

Ballarat, AUS
$28.12 ph; super + penalty rates + performance inc...
Onsite
Exceptional customer service skills
Support customers through multiple channels
Navigate multiple computer systems
We are looking for Customer Service Specialists to join our vibrant team at our Ballarat delivery centre, working with our Australian leading superannuation fund

Job Summary

  • We are looking for Customer Service Specialists to join our vibrant team at our Ballarat delivery centre, working with our Australian leading superannuation fund.
  • You will be the first point of contact for customer service and account management, supporting customers through multiple channels including voice, web messaging, apps, social media, and email.
  • This is a permanent, full-time onsite opportunity with comprehensive paid training, career progression opportunities, and a supportive culture.

Matching Summary

We are looking for Customer Service Specialists to join our vibrant team at our Ballarat delivery centre, working with our Australian leading superannuation fund.

Salary

$28.12 per hour; super + penalty rates and performance incentive scheme; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Support customers through multiple channels
  • Navigate multiple computer systems
  • Emotional intelligence and resilience
  • Professional, friendly approach

Nice-to-have

  • Passionate about customer service
  • Develop friends for life
  • Positive team environment
  • Award winning workplace

Key Requirements

  • Full working rights in Australia
  • At least 18 years of age
  • Ability to complete background and police checks

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter